reception is trying to kill me, personally

fuck-customers:

vet clinic anon back again with some more bullshit our dumbass receptionists keep pulling. so as of today (5/29), we’ve passed memorial day weekend. that was a hell of a holiday, and we were at full capacity. (400+ dogs, y’all. we’re a big place.) and of course, reception had to do everything they could to make the weekend harder. here is a list of just what happened with me, not including things that could have happened with my coworkers (sorry for length, i just really gotta vent):

• if an animal comes in with food, their cage card needs a green sticker. that tells us in the kennel not to use our food, but the owner’s. we shouldn’t be putting green stickers (and running out of them on our end) on every other card we bring in bc you forgot. y’all have been doing this for years. PUT. YOUR. STICKERS. ON.
• if you call for an animal to go home, give me more than sixty seconds to bring it to the lobby. the clinic and the kennel are two different buildings, and i have a mental checklist of things i have to go through before i can head your way. i have to check for food, medication, and personal items. i also have to collect it all before i take the dog out bc no one wants to wait on me making two trips between buildings. and this goes DOUBLE for dogs boarding in the annex, which is on the other side of the property from the clinic.
• and on top of that, don’t just call the dog again without checking the swinging door first. there’s a window there and i KNOW you can see me, because i can see you. check that window first before you call bc if you make a call for that dog right as i’m outside, i WILL make you look stupid by walking the dog out while you’re on intercom, and waiting for you to finish to call the owner over. do not test me.
• if it’s a holiday and we have hundreds of dogs here, TELL ME THEIR LOCATION WHEN YOU CALL FOR THEM TO GO HOME. we make y’all a fucking list for a reason. otherwise, my happy ass is taking 15 minutes looking all over the place for Rocky Something-Or-Other because you couldn’t be arsed to tell me, “hey, he’s in the annex.”
• if one of the kennel staff sees you pull a patient’s folder and tells you not to put it up because she’s going to get it, don’t put the goddamn folder up. my coworker said she would be bringing this cat up for you, and your dumb ass put the folder up and called for it anyways, which meant i was looking for this cat for 20 minutes instead of helping with other calls. and yes, i told my manager about this, so someone better have gotten chewed out bc i was pissed.
• USE. YOUR. BITE. STICKERS. i am so, so tired of finding out that a dog wants to chow down on my digits by picking it up or approaching it with a leash rather than having that sticker on there so i know to go slow. thanks, assholes!! not like i literally need to use my hands to do my job or anything.
• WRITE DOWN A CAT’S CARRIER DESCRIPTION. we have so many carriers here, and while they do have their cage cards attached, i don’t want to have to look at every single one just to find it. i want to know the color(s) so i can limit my search and get this cat out faster. y’all are supposed to be the ones doing this.
• WE DON’T DO DAYCARE DURING HOLIDAYS. WE DON’T DO DOGGY DAYCARE DURING HOLIDAYS. WHY ARE YOU CALLING FOR A DAYCARE PICKUP. WE DON’T DO THEM DURING HOLIDAYS.
• and on that note, why in the absolute shit did you sign a dog up for daycare who is DEAF and BLIND? why the fUCK–
• diabetics don’t get daycare either. they can dayboard in the clinic so techs know to watch them and make sure they have water. 
• and aggressive dogs!! dog-aggros don’t get daycare either because they are DOG. AGGRESSIVE. we’re trying to prevent fights, not encourage them!! SCREEN YOUR DAYCARE PARTICIPANTS CORRECTLY.